KWIKLINK’S ONSITE SUPPORT:

Onsite Support
There are occasions when IT problems cannot be fixed remotely, such as in the event of a hardware failure. 

If such a failure occurs, you want to feel secure that it will be resolved quickly by a qualified engineer that knows your business computer infrastructure well. 

Our IT Support packages and on demand support let you choose an Onsite Support that suits your business needs and budget.

 

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What does Onsite Support include?

We offer a range of Onsite IT Support plans to meet your business needs and budget, along with Service Level Agreements such as Same Business Day (SBD) and Next Business Day (NBD) response times.

 

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What is supported?

We support technologies used by businesses in various sectors. Some of the technologies we support are:

• Hardware - PC and Apple Mac based
• Server Operating Systems - Microsoft Small Business Server, Microsoft Windows Server, SUSE Linux Enterprise Server, Novell Open Enterprise Server, Redhat Enterprise Server, Ubuntu & Apple Mac OS Server
• Desktop Operating Systems - Microsoft Windows,  SUSE Linux Enterprise Desktop, Red Hat Enterprise Desktop, Ubuntu & Mac OSX
• Email Technologies - Microsoft Exchange Server, Novell Groupwise, Lotus Domino, Postfix, Sendmail
• Anti-Virus Software - Symantec, Sophos, Trend, McAfee
• Terminal Services - Citrix, Microsoft Terminal Services
• Virtualisation Technologies - VMWare, Citrix Xen
• Networking Technologies - Cisco, Dell, HP, IBM
• Network Management - Novell ZENWorks, Dell OpenManage
• Mobile Technologies - Blackberry, Blackberry Enterprise Server, Outlook Mobile Access

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Phone: 1800 454 433